There are times when we need a tool to build, times when we need a tool to tear down, and others when we need to uncover what was there all along. In each of these cases, a simple question can serve the purpose. In this episode, we continue the story of Chris Do as he harnesses the power of questions to start an education platform that will rival traditional schools of learning.  We'll also speak with Chief Marketing Officer Emily Foley to learn how these same principles drive decision-making at Cisco Capital/Cisco Refresh.

We like to think we speak to benefit those who listen to us. But if speaking makes us nervous, are we expending all that energy on behalf of our audience, or are we just worried about ourselves? In this episode, we continue the story of teacher and entrepreneur Chris Do as he overcomes his fear of public speaking and begins to build an education platform. Jennifer B. Kahnweiler, Ph.D. shows us how to involve introverts in the workplace.

When we can barely catch our breath, we really appreciate quick solutions and easy answers. But when a state of emergency becomes the norm we have to ask, are these easy answers the solution, or part of the problem? In this series, we'll introduce you to a self-described loud introvert who has used his passion for helping others to overcome personal obstacles. His story illustrates the value of involvement in education, business, and life. We’ll also speak with Professor Andrea Goldin about the neuroscience of good questions.

Outcomes are often a product of our outlook. In this final episode of our series on empathy and relevance in B2B marketing, we hear musician and filmmaker Kishi Bashi reflect on his decade-long development as an artist. We’re interested to know how listening to the stories of others has affected his approach to the creative process. We’ll also speak with Microsoft’s Keith Pranghofer about developing these same qualities in account-based marketing.